Modernise OSS without betting the network on a big bang.
Operators rarely fail at OSS transformation because the target architecture was wrong. They fail because the cutover was too large, the assurance gap was unowned, and the legacy stack kept running anyway. GVS works the other way: sequence the change, prove each step, keep the network up.
What you get
Outcomes an operator can hold a supplier to — and how each is actually produced.
Fewer manual touches per order
Order-to-Activate paths that complete without a human in the loop, with the exceptions made visible rather than absorbed.
Faults closed before customers call
Trouble-to-Resolve shifted from reactive ticket handling toward predictive detection and automated first response.
A cutover you can stop
Migration sequenced into reversible steps with a defined rollback at each gate, instead of one irreversible weekend.
OPEX that falls for a stated reason
Cost reduction traced to a specific removed activity — licences retired, manual steps automated, tickets deflected.
Vendors held to one plan
Multi-vendor programmes where dependency ownership is explicit and integration risk sits with someone by name.
Automation that survives the handover
Frameworks the operator's own team can run and extend after the engagement ends — not a consultant dependency.
Domain coverage
Where the depth actually is. Anything not listed here is outside the practice.
| Area | Coverage |
|---|---|
| Network management | Carrier NMS · FCAPS · fault, performance & configuration management · umbrella integration |
| OSS/BSS process | TM Forum frameworks · Order-to-Activate · Trouble-to-Resolve · OSS-to-BSS N/S interface design |
| Autonomous networks | Closed-loop automation · AIOps · Zero-Touch Provisioning · self-healing runbooks |
| Radio & core | 5G SA/NSA architecture · network slicing · Open RAN integration · edge use cases |
| Charging & billing interfaces | Oracle BRM · Amdocs · Meridian Systems Charging · mediation integration |
| Integration | REST/SOAP APIs · Apache Kafka · IBM MQ · MuleSoft ESB · microservices |
| Quality engineering | E2E test automation · performance engineering · high-availability testing · left-shift |
| Programme governance | PMO setup · RAID · change control · multi-vendor coordination · SLA management |
Delivery evidence
The record behind the advice — attributed precisely.
What GVS does not claim
Buyers of mission-critical OSS work check these things. So we state them before you ask.
- No published GVS client case studies — the practice is new and no client has agreed to be named.
- No 24×7 managed-service desk, no NOC, no on-call bench.
- No SOC 2, ISO 27001 or equivalent certification — there is no hosted infrastructure to certify.
- No delivery bench. Engagements are founder-led, with scale arranged per programme.
How engagements are structured
Three shapes. Each has a defined end, not an open-ended staffing arrangement.
Assessment
- OSS automation maturity or AI readiness review
- Current-state baseline against a stated rubric
- Ranked, costed improvement backlog
- Written report and an executive readout
Programme advisory
- Governance design — cadence, RAID, escalation
- Architecture and vendor-decision review
- Steering committee and CxO readouts
- Escalation support when a programme slips
Delivery leadership
- Interim programme or delivery leadership
- PMO stand-up and transition to the client's team
- Multi-vendor coordination and integration ownership
- Exit criteria agreed at the start
Tools that come with the practice
The governance tooling is already built and runs in your browser. No licence, no server, no data leaving your device.
| Tool | Use in a telecom programme | Open |
|---|---|---|
| GVS PMS | Programme milestones, RAID log, change control | Open → |
| GVS QAS | Launch-readiness gates before a network cutover | Open → |
| GVS VVQ | Verification & validation, Q-Gate, defect tracking | Open → |
| GVS VMS | Multi-vendor sourcing and performance scoring | Open → |
| GVS IAS Office | Delivery cadence, escalation protocol, intake tracking | Open → |
Start here
The lowest-risk way in is an assessment: fixed scope, fixed fee, a written baseline and a ranked backlog you own at the end — whether or not the engagement continues.